![]() ![]() time using a Track ID, which can be found on every notification card. Want more consumer news? Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues. at any time: All you have to do is simply enter one or more parcel numbers. If you have any tips for him to keep tabs on his package in case something like this happens again, please share. They’re supposed to tell me these things.īonus points to John for admitting his mistake in not checking with the recipient. It’d be nice if they let me use that feature.Īlso, yes, I know, I could have checked with the recipient to see if they got the package, but that’s why I pay FedEx. I use FedEx so I can track shipments in my account profile. Thankfully, American Express cares about their customers and took the charge off my statement with no issue. They informed me that it was “tough luck” that I had to pay twice to ship the same thing and could not explain why my original package was reassigned a tracking number and I was never notified. If for some reason this did not happen, contact the sender and specify. The tracking number becomes active for a maximum of 24 hours after registration at the branch of the transport company. It is assigned to any item in the company. This combination is a unique identification number. I just discovered this two weeks later when I called to get credited for the first shipment (I found it odd I was charged for something that never shipped). Any FedEx shipment tracking number consists of 12 digits. I ended up shelling out an extra $20 to send the same document twice overnight. All along, I thought my package was lost (and they confirmed this theory with me). I come to find out that the first package was not lost and actually made it to FedEx, except FedEx changed the tracking number on my package and didn’t inform me of this or put it into the list of shipments on my account. I printed out another overnight and sent it off. If this is normal, how long, on average, does it take for. When I went to track it online, the package was “not found” for two days, and then the status popped up as “shipment info sent to FedEx.” After a week, no further activity, so I called and they explained this meant that the package never reached their hands. FedEx says that they have no record of the tracking number Verizon provided me. I overnighted a document using a pre-paid overnight label with my FedEx account. Turns out FedEx had changed the tracking number without letting him know. He paid $20 more to re-ship the document. John thought his package was lost when he couldn’t find a record of it with FedEx.
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